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Q:
The program has many features. Do I have to buy it all?
A: No, the program is sold by concurrent use and by
module so you only purchase what you need.
Q:
What is meant by the term "concurrent use"?
A: This term refers to the number of users signed into
The Plaintiff for Law Office Software at the same time.
Q:
Is there a guarantee?
A: Yes! We offer a money back guarantee.
Q:
Can I add modules or user after my initial purchase?
A: Yes, it is easy to add user licenses or modules
at any time.
Q:
Is my data safe? Is there a backup function in the program?
A: Yes, the backup function is included as part of the Administrator
System Utilities program, Utility1.
Q:
Does the program support multiple check books or bank accounts?
A: Yes
Q:
Can there be multiple Plaintiffs and/or Defendants on one
Case or Matter?
A: Yes
Q:
Does the program integrate with Quickbooks?
A: Yes, our Accounting Manager module integrates with
Quickbooks.
Q:
Is there a calendar in the program?
A: Yes, you may setup as many calendars as you like
for firm staff members or resources like conference rooms.
The Scheduler is included with the Case Management Modules.
Q:
What if I only want the accounting functions and no Case Management?
A: We have a Case Lite version of the Case Management,
which does little case management but facilitates a Case Ledger
for each case. This version of the product integrates totally
with our accounting modules and provides the same accounting
functionality as the full Case Manager module.
Q:
Does the program have reminders or ticklers?
A: Yes, there is a user preference to automatically
be reminded to set or generate reminders on important dates.
There is the ability to force reminders at anytime on important
dates, against any entry in the case diary and when indexing
a document, picture or other file against a case in the Document
Manager module.
Q:
Do I have to pay each month or year to use the program?
A: No, the License fee is a one time fee.
Q:
What about program support?
A: A Support Agreement is recommended but not required.
We have several support options: 1.) Full Support - Provides
the user with unlimited phone calls to support and all program
updates at no cost. 2.) Updates Only Support - Provides the
user with all program updates at no cost and Pay By The Minute
for phone support. 3.) Pay By The Minute Support Only - Does
not include software updates.
Q:
Does the program track Statute or Dates?
A: Yes Statute tracking and reporting is easy and highly
flexible.
Q:
What about Statute reminders?
A: The program will automatically generate, for one
or multiple firm staff members, 30-60-90 day reminders and
a reminder the day the statute runs.
Q:
What about scanned documents or pictures? Can they be included
in case data?
A: Scanned documents and pictures can be categorized
and accessed through our Document Manager Module. This allows
almost any type of Windows based data file to indexed against
a case and accessed. Typical files which are indexed against
cases include: scanned documents, pictures, all kids word
processing documents, letters, pleadings, memos, Excel spread
sheets, Power Point presentations, incoming and outgoing e-mails,
faxes, etc.
Q:
What Cost Recovery Systems is the Cost Recovery module compatible
with?
A: Our program is compatible with CopiTrack
by Controls
Systems, Equitrac
and other cost accumulation systems! Occasionally a minor
modification is required either by our company or the cost
accumulator transaction system provider. We are happy to provide
interfaces for other systems upon request.
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